Monitoring Program Delivery

Daily and weekly reports were made throughout the study period. These assisted Narconon management to isolate specific problem areas in delivery and correct or improve the quality of the program.

Among the improvements implemented during this study were:

1. Specific drills to help the Narconon client gain control over his addiction.
2. Staff training enhancements in the area of detecting clients not qualified for the Narconon program.
3. Increased follow-up contact with graduates to help them stay off drugs and apply what they gained from Narconon to their everyday lives.

Weekly then monthly calls from staff helped clients through minor difficulties before they turned into major ones.